The user accepts that all their personal data will be fully transferred to Aplazame from the moment the user has started contracting the deferred payment service offered by the latter at the time of choosing the payment method. . This acceptance extends to third parties that have to access the files for the proper completion of the contract.
Terms and Conditions
1)PRIVACY POLICY
In compliance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE), AINA WORKSHOP SL informs that it is the owner of the website https://www.ainabarcelona.com. In accordance with the requirements of article 10 of the aforementioned Law, AINA WORKSHOP SL reports the following data:
The owner of this website is AINA WORKSHOP SL, with CIF B67175109 and registered office at C/ BISBE SIVILLA 35 TIENDA 1 08022, BARCELONA, registered in the Mercantile Registry, volume 46313 Folio 158 Sheet 516.
AINA WORKSHOP SL details:
CIF: B67175109
ADDRESS: C/ BISBE SIVILLA 35 TIENDA 1 08022, BARCELONA
EMAIL: administracion@ainabarcelona.com
WEB DOMAIN: https://www.ainabarcelona.com
User and responsibilities regime
Browsing, accessing and using the AINA WORKSHOP SL website confers the status of user, by which you accept, by browsing the AINA WORKSHOP SL website, all the conditions of use established here without prejudice of the application of the corresponding regulations of mandatory legal compliance depending on the case.
The AINA WORKSHOP SL website provides a wide variety of information, services and data. The user assumes responsibility for the correct use of the website. This responsibility will extend to:
The veracity and legality of the information provided by the user in the forms issued by AINA WORKSHOP SL for access to certain content or services offered by the website.
The use of the information, services and data offered by AINA WORKSHOP SL contrary to the provisions of these conditions, the Law, morality, good customs or public order, or that in any other way may involve injury to the rights of third parties or the operation of the website.
Link Policy and Disclaimers
AINA WORKSHOP SL is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will it proceed to examine or exercise any type of control over the content. content from other sites on the network. Likewise, it will not guarantee the technical availability, accuracy, veracity, validity or legality of sites outside its ownership that can be accessed through the links.
AINA WORKSHOP SL declares that it has adopted all necessary measures to avoid any harm to the users of its website, which may arise from browsing its website. Consequently, AINA WORKSHOP SL is not responsible, in any case, for any damage that the user may suffer due to Internet browsing.
Modifications
AINA WORKSHOP SL reserves the right to make any modifications it deems appropriate, without prior notice, to the content of its website. Both in relation to the contents of the website, as well as in its conditions of use, or in the general contracting conditions. These modifications may be made through its website in any manner admissible by law and will be mandatory during the time in which they are published on the website and until they are validly modified by subsequent ones.
Internet recruitment services
Certain contents of the AINA WORKSHOP SL website contain the possibility of contracting online.The use of them will require the mandatory reading and acceptance of the general contracting conditions established for this purpose by AINA WORKSHOP SL.
Data protection
In accordance with the provisions of current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by AINA WORKSHOP SL with CIF B67175109 and registered office at C/ BISBE SIVILLA 35 TIENDA 1 08022, BARCELONA, in order to facilitate, expedite and fulfill the commitments established between both parties. In compliance with current regulations, AINA WORKSHOP SL informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above.
Until you notify us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use it for the aforementioned purposes.
AINA WORKSHOP SL informs that it will proceed to process the data in a lawful, loyal, transparent, adequate, relevant, limited, exact and updated manner. That is why AINA WORKSHOP SL undertakes to adopt all reasonable measures so that these are deleted or rectified without delay when they are inaccurate.
In accordance with the rights conferred on you by current data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given. for their processing, directing your request to the postal address indicated above or to the email administracion@ainabarcelona.com.
You may contact the competent Control Authority to present the claim you consider appropriate.
SSL (Secure Sockets Layer) Certificate
The SSL CERTIFICATE provides authentication, privacy and security of information between AINA WORKSHOP SL and the user.
AINA WORKSHOP SL has a security certificate that is used by SSL CERTIFICATE to make secure connections.
In this process, several parameters are established to make the connection securely and it is established using pre-established keys, encoding and decoding all data sent until the connection is closed.
Intellectual and industrial property
AINA WORKSHOP SL by itself or as an assignee, is the owner of all the intellectual and industrial property rights of its website, as well as the elements contained therein (by way of example, images, sound, audio, video , software or texts; brands or logos, color combinations, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.), owned by AINA WORKSHOP SL. They will, therefore, be works protected as intellectual property by the Spanish legal system, with both Spanish and Community regulations in this field being applicable to them, as well as international treaties related to the matter and signed by Spain.
All rights reserved. By virtue of the provisions of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of this website, for commercial purposes, are expressly prohibited. on any medium and by any technical means, without the authorization of AINA WORKSHOP SL.
The user agrees to respect the Intellectual and Industrial Property rights owned by AINA WORKSHOP SL.You may view the elements of the portal and even print, copy and store them on the hard drive of your computer or on any other physical medium as long as it is, solely and exclusively, for your personal and private use. The user must refrain from deleting, altering, evading or manipulating any protection device or security system that was installed on the pages of AINA WORKSHOP SL.
Legal actions, applicable law and jurisdiction
AINA WORKSHOP SL also reserves the right to file civil or criminal actions that it deems appropriate for the improper use of its website and content, or for non-compliance with these conditions.
The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or resort to ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. AINA WORKSHOP SL is domiciled in BARCELONA, Spain.
2)SOCIAL NETWORKS PRIVACY POLICY
SOCIAL NETWORKS PRIVACY POLICY
In accordance with the provisions of current regulations on the Protection of Personal Data (RGPD) and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI-CE ), AINA WORKSHOP SL informs users that it has proceeded to create a profile on the Social Networks Facebook, Twitter, Pinterest and Google +, with the main purpose of advertising its products and services.
AINA WORKSHOP SL details:
CIF: B67175109
ADDRESS: C/ BISBE SIVILLA 35 TIENDA 1 08022, BARCELONA
EMAIL: administracion@ainabarcelona.com
WEB DOMAIN: https://www.ainabarcelona.com
The user has a profile on the same Social Network and has decided to join the page created by AINA WORKSHOP SL, thus showing interest in the information that is advertised on the Network. By joining our page, you provide us with your consent for the processing of personal data published in your profile.
The user can access the privacy policies of the Social Network itself at any time, as well as configure their profile to guarantee their privacy.
AINA WORKSHOP SL has access to and processes the user's public information, especially their contact name. These data are only used within the Social Network itself. They are not incorporated into any file.
In relation to the rights of access, rectification, cancellation and opposition, which you have and which can be exercised before AINA WORKSHOP SL, in accordance with the RGPD, you must take into account the following nuances:
Access: It will be defined by the functionality of the Social Network and the ability to access information from user profiles.
Rectification: It can only be satisfied in relation to information that is under the control of AINA WORKSHOP SL, for example, deleting comments published on the page itself. Normally, this right must be exercised before the Social Network.
Cancellation and/or Opposition: As in the previous case, it can only be satisfied in relation to information that is under the control of AINA WORKSHOP SL, for example, ceasing to be linked to the profile.
AINA WORKSHOP SL will carry out the following actions:
Access to public profile information.
Publication in the user profile of all information already published on the
pageAINA WORKSHOP SL.
Send personal and individual messages through the Social Network channels. Page status updates to be posted to the user's profile.
The user can always control their connections, delete content that no longer interests them and restrict who they share their connections with, to do so they must access their privacy settings.
Publications
The user, once joined to the AINA WORKSHOP SL page, may publish comments, links, images or photographs or any other type of multimedia content supported by the Social Network on the latter. The user, in all cases, must be the owner thereof, enjoy the copyright and intellectual property rights or have the consent of the affected third parties. Any publication on the page, whether texts, graphics, photographs, videos, etc., is expressly prohibited. that violate or are likely to violate morality, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the Law. In these cases , AINA WORKSHOP SL reserves the right to immediately remove the content, and may request the permanent blocking of the user.
AINA WORKSHOP SL will not be responsible for the content freely published by a user.
The user must keep in mind that his or her publications will be known to other users, so he himself is primarily responsible for his privacy
The images that may be published on the page will not be stored in any file by AINA WORKSHOP SL, but they will remain on the Social Network.
Contests and promotions
AINA WORKSHOP SL reserves the right to hold contests and promotions, in which the user linked to its page may participate. The bases of each of them, when the Social Network platform is used for this purpose, will be published therein. Always complying with the LSSI-CE and any other applicable standard.
The Social Network does not sponsor, endorse or administer, in any way, any of our promotions, nor is it associated with any of them.
Advertising
AINA WORKSHOP SL will use the Social Network to advertise its products and services. In any case, if it decides to process your contact data to carry out direct commercial prospecting actions, it will always be in compliance with the legal requirements of the RGPD and the LSSI-CE.
Recommending the AINA WORKSHOP SL page to other users so that they can also enjoy the promotions or be informed of its activity will not be considered advertising.
Below we detail the link to the privacy policy of the Social Network:
•Facebook: https://www.facebook.com/help/323540651073243/
•Twitter: https://twitter.com/privacy
•Pinterest: http://es.about.pinterest.com/terms/
•Google +: http://www.google.com/intl/es/policies/privacy/
3) GENERAL CONDITIONS
Information prior to the contractual process
This website https://www.ainabarcelona.com is the property of AINA WORKSHOP SL with CIF B67175109 and tax address at C/ BISBE SIVILLA 35 TIENDA 1 08022, BARCELONA.
The General Contracting Conditions regulate the distance selling relationship between AINA WORKSHOP SL and the user or client, in accordance with the legal stipulations, especially Law 7/1998, of April 13, on General Contracting Conditions. Contracting, Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, Regulation (EU) 2016/679 of the European Parliament and of the Council of March 27 April 2016, Law 7/1996, of January 15, on the Regulation of Retail Trade, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce.
AINA WORKSHOP SL reserves the right to make any modifications it deems appropriate, without prior notice, to the General Conditions. These modifications may be made, through their websites, in any manner admissible by law and will be mandatory during the time in which they are published on the website and until they are validly modified by subsequent ones. However, AINA WORKSHOP SL reserves the right to apply, in certain cases, Specific Contract Conditions in preference to these General Conditions when it deems appropriate, announcing them in a timely manner.
The purpose of the website is to offer and advertise jewelry items.
The duration of the contract will be linked to the delivery of the product without prejudice to the right of withdrawal.
As a user or client you expressly declare that you know, understand and accept the conditions of use and these general contracting conditions. Likewise, you declare that you are of legal age and have the necessary legal and acting capacity to access the AINA WORKSHOP SL websites and contract through them.
To purchase our products, you can go to the corresponding section of our online store.
Once the purchase process is completed, the customer will receive a confirmation by email. It is essential that during the purchase process the user indicates a valid email address. If you do not receive confirmation within 24 hours of completing the order, contact AINA WORKSHOP SL at the customer service telephone number +34 689 403 115 or by email administracion@ainabarcelona.com.
All the contents of the website are in Spanish.
The customer, upon receiving the product at the delivery address provided, will receive an invoice or copy of the order.
Offer and validity
In the case of a product on offer, it will always be indicated along with its essential characteristics, the offer price and its validity.
In compliance with current regulations, AINA WORKSHOP SL offers information on all items for sale, their characteristics and prices. However, AINA WORKSHOP SL reserves the right to withdraw, replace or change the products offered through its website, by simply changing its content. In this way, the products offered at all times by the website will be governed by the General Contracting Conditions in force in each case. Likewise, the company will have the right to stop offering, without prior notice and at any time, access to the mentioned products.
Essential product characteristics
The products offered in our online store incorporate a photograph and their essential characteristics, this is the information obtained from the manufacturer itself. The color of the product, visible in the photograph, is not binding.The same is identified in the characteristics.
Guarantees
All parts that present some type of manufacturing defect are covered by the warranty, not due to misuse or wear. Most of our jewelry can be repaired or restored in our workshop, depending on each case it may entail an additional cost.
You can contact AINA WORKSHOP SL, the after-sales service, by email at administracion@ainabarcelona.com or at the points established by the supplier itself. In case of doubt, you can contact the customer service telephone number +34 689 403 115 or by email administracion@ainabarcelona.com
Prices
All products indicate the sales price in Euros and include Value Added Tax (VAT).
If any other tax were applicable, this would be indicated (IGIC or IPSI).
Delivery and transportation costs
AINA WORKSHOP SL only makes shipments to the Peninsula, Balearic Islands, Canary Islands, Europe and the World, charging an amount of €5 in the Peninsula and €10 in the Balearic Islands, Canary Islands and Europe as shipping costs.
You can consult our shipping policy at this link: https://www.ainabarcelona.com/pages/envios
In the event that it is necessary to carry out customs procedures, these are the responsibility of the client.
If the customs fee is higher than the purchase amount, you may refuse to collect the order, although the return costs will be your responsibility.
It is recommended that you check customs charges before placing your order.
Payment methods and order execution
The customer may pay the amount of their order by choosing any of the following methods. During the purchasing process you must indicate your choice:
-VISA or MASTERCARD credit card
All operations involving the transmission of personal or banking data are carried out using a secure environment, a server based on standard SSL (Secure Sockets Layer) security technology. All information you transmit to us travels encrypted over the network.
Likewise, your credit card information is entered directly on the bank's website, in the POS (Point of Sale Terminal of the Bank) and is not entered or registered on any AINA WORKSHOP SL server.
When paying with a VISA or MASTERCARD card, you will always be asked for the following information: the card number, the expiration date, and a Validation Code that matches the last three figures of the number printed in italics on the back of your card. VISA or MASTERCARD card, thus offering more guarantees about the security of the transaction.
This payment method is only valid on the website.
When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, its owner may demand the immediate cancellation of the charge. In this case, the corresponding debit and recredit entries in the accounts of the supplier and the owner will be made as soon as possible.
However, if the purchase had actually been made by the cardholder and the demand for a refund was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had unduly required the cancellation of the corresponding charge , the latter will be obliged to AINA WORKSHOP SL to compensate for the damages caused as a result of said cancellation.
-PayPal
Allows you to send payments online safely and comfortably. The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution. PayPal offers a service especially designed for those who are not satisfied with traditional payment mechanisms.
More information at PayPal. http://www.paypal.com.
AINA WORKSHOP SL undertakes to deliver the order within a maximum of 2 to 3 business days, starting from the day following the order.
In the event that there are one or more products purchased, the order will not be sent until all the products are available at AINA WORKSHOP SL.
-Aplazame
4) RIGHT OF WITHDRAWAL, RETURNS AND CLAIMS
The buyer will have a minimum period of fourteen calendar days to withdraw, starting from the day the customer receives the product, without any penalty and without indicating the reasons.
The exercise of the right of withdrawal must be carried out by notification via telephone communication to +34 689 403 115, by sending an email to administracion@ainabarcelona.com, sending your letter to our postal address C/ BISBE SIVILLA 35 STORE 1 08022, BARCELONA, or through the withdrawal form.
According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users, supplies of services or goods made in accordance with consumer specifications or clearly personalized, or that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.
The return
The client must return or deliver the product directly to AINA WORKSHOP SL, at the address C/Seneca 21, 08006 BARCELONA, without any undue delay, and in any case within a maximum period of fourteen calendar days from the date in which the right to withdraw from the contract is formalized. The deadline will be deemed met if the customer returns the product before the end of the term.
The customer will be responsible for the costs of returning the product.
In any case, the products to be returned must be in perfect condition, unused and in their original packaging. Therefore, to avoid problems during transportation, please ensure that the package is properly protected and sealed. Once received/s, we will check their status. As soon as we verify that the item(s), as well as any components, accessories, promotional gifts and documentation, are complete and in perfect condition, we will proceed to return the money paid.
AINA WORKSHOP SL does not accept returns in the following cases:
-From gift vouchers.
-Products damaged by use
-Products damaged by contact with abrasive materials after sales.
Payment refund
The reimbursement of the amounts received by the client will be made using the same payment methods used by the client, as long as it has not been provided otherwise.
AINA WORKSHOP SL may withhold the refund until the product has been received, a reason for withdrawal, or until the customer provides proof of its return, depending on which condition is met first.
In case of unjustified delay on the part of AINA WORKSHOP SL, regarding the return of the sums paid, the client may claim double the sums paid, without prejudice to the right to be compensated for the damages suffered in the that exceeds said amount.
Return of the defective product.
AINA WORKSHOP SL will be in charge of collecting the product.
In the event that the product is not in good condition and the causes attributable to it are not a consequence of the customer, the customer will have the right to return the product, informing AINA WORKSHOP SL of the reason for return through any of the means provided in these contract conditions, and at no cost to the client. This return due to defect or poor condition of the product will not be considered a right of withdrawal.
AINA WORKSHOP SL undertakes to assume the cost of the return and to replace the product with a new one in accordance with conditions accepted at the time of sale.
If the client wishes to file a claim, the AINA WORKSHOP SL establishment is located at C/ BISBE SIVILLA 35 TIENDA 1 08022, BARCELONA or via email devoluciones@ainabarcelona.com within 48 hours.
AINA WORKSHOP SL returns the product in the following cases:
-Material size
-Material model
-Quantity of pieces
-Delivery location
-Damage
Jurisdiction
Likewise, AINA WORKSHOP SL reserves the right to file civil or criminal actions that it deems appropriate for the improper use of its website and content or for non-compliance with these conditions.
The relationship between the user and the provider will be governed by the regulations in force and applicable in Spanish territory. If any controversy arises, the parties may submit their conflicts to arbitration or resort to ordinary jurisdiction, complying with the rules on jurisdiction and competence in this regard. AINA WORKSHOP SL is domiciled in BARCELONA, Spain.
5)LEGAL CLAUSES
GDPR AND LSSI-CE INFORMATION CLAUSE
In accordance with the provisions of current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by AINA WORKSHOP SL with CIF B67175109 and registered office at C/ BISBE SIVILLA 35 TIENDA 1 08022, BARCELONA, in order to be able to meet the commitments derived from the relationship we maintain with you. In compliance with current regulations, AINA WORKSHOP SL informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above.
AINA WORKSHOP SL informs that it will proceed to process the data in a lawful, loyal, transparent, adequate, relevant, limited, exact and updated manner.That is why AINA WORKSHOP SL undertakes to adopt all reasonable measures so that these are deleted or rectified without delay when they are inaccurate.
In accordance with the rights conferred on you by current data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given. for their processing, directing your request to the postal address indicated above or to the email administracion@ainabarcelona.com.
Likewise and in accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, in its article 21, we also request your express consent to send you advertising about our products or promotions that we consider may be of interest to you, by email or any other equivalent means of electronic communication.
□I have read and agree to receive advertising or promotional information from AINA WORKSHOP SL.
□I have read and do not accept to receive advertising or promotional information from AINA WORKSHOP SL.
We inform you that you may revoke at any time the consent given to receive commercial communications by sending an e-mail to the email address: administracion@ainabarcelona.com.
You may contact the competent Control Authority to present the claim you consider appropriate
Name and surname or Company name:
DNI or CIF:
Signature of the interested party.
INVOICE CLAUSE
In accordance with the provisions of current regulations on the Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by AINA WORKSHOP SL with CIF B67175109 and registered office at C/ BISBE SIVILLA 35 TIENDA 1 08022, BARCELONA, in order to be able to meet the commitments derived from the relationship we maintain with you. In compliance with current regulations, AINA WORKSHOP SL informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above
Until you notify us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use it for the aforementioned purposes.
AINA WORKSHOP SL informs that it will proceed to process the data in a lawful, loyal, transparent, adequate, relevant, limited, exact and updated manner. That is why AINA WORKSHOP SL undertakes to adopt all reasonable measures so that these are deleted or rectified without delay when they are inaccurate.
In accordance with the rights conferred on you by current data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given. for their processing, directing your request to the postal address indicated above or to the email administracion@ainabarcelona.com
Likewise, we inform you that you may revoke the consent given to receive the electronic invoice at any time by sending an e-mail to the email address administracion@ainabarcelona.com.
We inform you that you may revoke at any time the consent given to receive commercial communications by sending an e-mail to the email address: administracion@ainabarcelona.com.
You may contact the competent Control Authority to present the claim you consider appropriate.
Sending this data implies acceptance of this clause
CONSENT CLAUSE FOR ELECTRONIC INVOICE
We inform you that acceptance of this billing method will imply sending the invoice to the email address provided. AINA WORKSHOP SL will provide you with the subsequent invoice by this means if you do not tell us otherwise.
You may in any case revoke the consent given to receive the electronic invoice at any time by sending an e-mail to the email address administracion@ainabarcelona.com.
RIGHT OF WITHDRAWAL FORM CLAUSE
In accordance with the provisions of current regulations on Protection of Personal Data, we inform you that your data will be incorporated into the processing system owned by AINA WORKSHOP SL with CIF B67175109 and registered office at C/ BISBE SIVILLA 35 TIENDA 1 08022, BARCELONA with the purpose of addressing your right of withdrawal under the provisions of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, approved by Royal Legislative Decree 1/2007, of November 16.
In compliance with current regulations, AINA WORKSHOP SL informs that the data will be kept for the period strictly necessary to comply with the precepts mentioned above
Until you notify us otherwise, we will understand that your data has not been modified, that you agree to notify us of any variation and that we have your consent to use it for the aforementioned purposes.
AINA WORKSHOP SL informs that it will proceed to process the data in a lawful, loyal, transparent, adequate, relevant, limited, exact and updated manner. That is why AINA WORKSHOP SL undertakes to adopt all reasonable measures so that these are deleted or rectified without delay when they are inaccurate.
In accordance with the rights conferred on you by current data protection regulations, you may exercise the rights of access, rectification, limitation of processing, deletion, portability and opposition to the processing of your personal data as well as the consent given. for their processing, directing your request to the postal address indicated above or to the email administracion@ainabarcelona.com
Sending this form implies the formalization of your right of withdrawal and consequently, the extinction of the obligation to execute the contract entered into between the parties. Once your request has been processed, AINA WORKSHOP SL will send you acknowledgment of receipt through the communication channel that you have indicated in the aforementioned form. We remind you that you must keep it as proof of the exercise of your right of withdrawal.